Testpassport E20-322 試験のテーマ

Posts Tagged ‘EX0-101問題集’

認定資格の取得は自分のレベルを証明だけでなく、自信も高くなってます。EXIN認定証を持ってば、明らかな職業機会を提供します。参考書や問題集を利用しての勉強のみでも取得は可能です。EX0-101の問題と解答（Q@A)を使って、理解やすいです。
EXIN (Examination Institute for Information Science) は国際的に展開する独立系のIT試験機関です。EXINは独立した試験および認定方法により、IT分野で活躍するITプロフェッショナルの質の保証を目標とし、教育要件の確立と試験の作成を専門に行っています。
testpassportのEX0-101練習問題は単項の選択問題、多肢選択問題、ドラッグ＆ドロップ、実験問題及び穴埋め問題 などの様々な試験項目を提供します。問題と解答を提供して、認定証を取得するできる。弊社はいろいろなEXIN問題集を提供して、最新のEX0-101（ITIL Foundation v.3）模擬試験問題及び過去の試験問題の模擬問題集を得ることができます。この科目は184問です。
testpassportのEX0-101シミュレーション問題の対策はpdf版とソフト版を提供して、お客様は問題集を買う前に、無料でデモを見ることができます。フリデモは試す認定試験に自信を持ってお客様の能力を高めます。
弊社のEX0-101過去問が一年で無料アップデートすることに提供することができます。以下はEX0-101無料デモです。
http://pdf.testpassport.jp/EX0-101.pdf
1. What are the three types of metrics that an organization should collect to support Continual Service
Improvement (CSI)?
A.Return On Investment (ROI), Value On Investment (VOI), quality
B.Strategic, tactical and operational
C.Critical Success Factors (CSFs), Key Performance Indicators (KPIs), activities
D.Technology, process and service
ANSWER: D
2. Which of the following is NOT a valid objective of Problem Management?
A.To prevent Problems and their resultant Incidents
B.To manage Problems throughout their lifecycle
C.To restore service to a user
D.To eliminate recurring Incidents
ANSWER: C
3. Availability Management is responsible for availability of the:
A.Services and Components
B.Services and Business Processes
C.Components and Business Processes
D.Services, Components and Business Processes
ANSWER: A
4. Contracts are used to define:
A.The provision of IT services or business services by a Service Provider
B.The provision of goods and services by Suppliers
C.Service Levels that have been agreed between the Service Provider and their Customer
D.Metrics and Critical Success Factors (CSFs) in an external agreement
ANSWER: B
5. Which of the following is NOT an example of Self-Help capabilities?
A.Requirement to always call the Service Desk for service requests
B.Web front-end
C.Menu-driven range of self help and service requests
D.A direct interface into the back-end process-handling software
ANSWER: A
6. Who owns the specific costs and risks associated with providing a service?
A.The Service Provider
B.The Service Level Manager
C.The Customer
D.The Finance department
ANSWER: A
7. Which of the following are types of communication you could expect the functions within Service
Operation to perform?
1. Communication between Data Centre shifts
2. Communication related to changes
3. Performance reporting
4. Routine operational communication
A.1 only
B.2 and 3 only
C.1, 2 and 4 only
D.All of the above
ANSWER: D
8. How many people should be accountable for a process as defined in the RACI model?
A.As many as necessary to complete the activity
B.Only one - the process owner
C.Two - the process owner and the process enactor
D.Only one - the process architect
ANSWER: B
9. What guidance does ITIL give on the frequency of production of service reporting?
A.Service reporting intervals must be defined and agreed with the customers
B.Reporting intervals should be set by the Service Provider
C.Reports should be produced weekly
D.Service reporting intervals must be the same for all services
ANSWER: A

初心者はどのようにITIL Foundation v.3認定資格を取得しますか？ITIL Foundation v.3認定資格を取得したかったら、必須試験はEX0-101です。EX0-101試験を通した後、EX0-101受験者は自身のレベルを証明することができます。
EX0-101試験概要：
情報技術は挑戦と競争を満たす現代商業会社にとって、重要な意義が持ってます。IT従業員として、残酷な仕事競争の中で絶え ず変化する環境と高水準の業界要求に直面する上にお客さんのために安定と信頼できる経済的なITサービスを提供します。EXIN は一つの世界的な独立IT試験認証機構です、目的はその独立の試験と認証体系を通して全世界IT領域の品質とIT業就職する質量 を確保するのです。
ITIL　Version　3資格体系では、次の4段階に分かれています。
ファンデーションレベル
Intermediateレベル
ITIL　Expert
ITIL　Master�
testpassportのEX0-101試験問題集について、 IT業専門家はすべての問題と解答を確認します、合格率は100%という予測です。testpassportのEX0-101シミュレーション問題の対策はpdf版とソフト版を提供して、この科目は184問です。testpassportのEX0-101練習問題が一年で無料アップデートすることに提供することができます。
以下はtestpassportのEX0-101問題集無料デモです。
http://pdf.testpassport.jp/EX0-101.pdf
1. What are the three types of metrics that an organization should collect to support Continual Service
Improvement (CSI)?
A.Return On Investment (ROI), Value On Investment (VOI), quality
B.Strategic, tactical and operational
C.Critical Success Factors (CSFs), Key Performance Indicators (KPIs), activities
D.Technology, process and service
ANSWER: D
2. Which of the following is NOT a valid objective of Problem Management?
A.To prevent Problems and their resultant Incidents
B.To manage Problems throughout their lifecycle
C.To restore service to a user
D.To eliminate recurring Incidents
ANSWER: C
3. Availability Management is responsible for availability of the:
A.Services and Components
B.Services and Business Processes
C.Components and Business Processes
D.Services, Components and Business Processes
ANSWER: A
4. Contracts are used to define:
A.The provision of IT services or business services by a Service Provider
B.The provision of goods and services by Suppliers
C.Service Levels that have been agreed between the Service Provider and their Customer
D.Metrics and Critical Success Factors (CSFs) in an external agreement
ANSWER: B
5. Which of the following is NOT an example of Self-Help capabilities?
A.Requirement to always call the Service Desk for service requests
B.Web front-end
C.Menu-driven range of self help and service requests
D.A direct interface into the back-end process-handling software
ANSWER: A
6. Who owns the specific costs and risks associated with providing a service?
A.The Service Provider
B.The Service Level Manager
C.The Customer
D.The Finance department
ANSWER: A
7. Which of the following are types of communication you could expect the functions within Service
Operation to perform?
1. Communication between Data Centre shifts
2. Communication related to changes
3. Performance reporting
4. Routine operational communication
A.1 only
B.2 and 3 only
C.1, 2 and 4 only
D.All of the above
ANSWER: D
8. How many people should be accountable for a process as defined in the RACI model?
A.As many as necessary to complete the activity
B.Only one - the process owner
C.Two - the process owner and the process enactor
D.Only one - the process architect
ANSWER: B
9. What guidance does ITIL give on the frequency of production of service reporting?
A.Service reporting intervals must be defined and agreed with the customers
B.Reporting intervals should be set by the Service Provider
C.Reports should be produced weekly
D.Service reporting intervals must be the same for all services
ANSWER: A
10. Which of the following is the BEST definition of the term Service Management?
A.A set of specialised organizational capabilities for providing value to customers in the form of services
B.A group of interacting, interrelated, or independent components that form a unified whole, operating
together for a common purpose
C.The management of functions within an organization to perform certain activities
D.Units of organizations with roles to perform certain activities
ANSWER: A